MOVE-IN: WHAT YOU NEED TO KNOW

If you haven’t already marked your calendars, grab a pen (or tell Alexa) to take note. Move-in is on August 15, 2022. When you arrive at University House for move-in, please follow the directional signage to check in and pick up the keys to your new home. Read more about your move-in process in the MOVE-IN EXPERIENCE (section below) to check in and pick up the keys to your new home.

If you want to avoid late charges (and who doesn’t?), you’ll want to make sure that your first installment is paid by August 1, 2022. Late charges will apply unless we have received the first installment payment within the two-day grace period (by August 3, 2022). Checks or money orders should be made payable to University House Tempe and can be mailed or brought directly to our office.

You can also pay online through the resident portal using a debit card, credit card or electronic checking transfer, or by automatic recurring charge to your debit card, credit card or bank account. There are no fees when paying from your bank account or by check.

Nothing ruins move-in faster than missing paperwork (trust us). If you haven’t done so already, please submit your guarantor form. We’ll need to approve this before you’re able to move-in. No guarantor? Sign up with Leap by selecting this option on your application or by calling our office today. Alternately, you will be required to prepay the final 1½ installments in advance in order to move in, as described in your Housing Agreement.

Please also note that there is a monthly administrative fee of $4.50 to maintain your electricity billing, as provided in your Housing Agreement. This amount will be billed with your regular installments. Our billing provider, Conservice, will e-mail statements for electricity billing directly to each resident, but all payments must be submitted to us using one of the payment methods outlined above.

It’s probably not something you normally think about, but you are required to have at least $100,000 of liability protection by the time you move in, and throughout your stay with us. This doesn’t cost much, and is designed to protect you if you accidentally cause a fire or flood. As unlikely as that sounds, if something happens, you’ll be very glad to have it. How easy have we made it to take care of this requirement? You don’t have to do anything at all; we’ll automatically charge your account $12 per installment, waive the requirement to provide separate insurance, and buy our own insurance to cover the same risks. If you have your own liability insurance and don’t want to be charged for this, please upload your insurance certificate and we’ll let you know right away if it meets the requirements. We also recommend insuring your personal property—click here for an easy option for this optional coverage.

By now you’ve figured out there’s always a way to beat the line. And if you haven’t…well, just read below and thank us later.

Click here for the resident portal link and register online. From here, you’ll want to make sure you can answer yes to each of the questions below:

If you answered yes to all of the above, you’re one step closer to your new views. When you get here, we’ll just need you to sign your key acknowledgement form. Besides that, all you need to bring with you is a valid photo ID (and an appetite—we’ll have snacks waiting for you). Please click here to sign up for a move-in time on your desired move-in date. Contact us if you have any questions.

Moving is stressful enough. We’re here to help make your move-in easy and seamless. University House has partnered with the nation’s largest professional student move-in company to help make your move-in experience a breeze. So sit back, relax and let USS Cruise Ship Move-in™ do the heavy lifting for you.

USS will be conducting their exclusive Cruise Ship Move-in™; a process created and developed to make your move in day easy and memorable. USS Cruise Ship Move-in™ service mimics the experience of taking a cruise where your belongings effortlessly appear in your room. You’ll have professional movers assisting. Nice, right? Just arrive at your assigned time, and the professional movers will unload your belongings (up to two bins) and transport your belongings to your new home. Any excess or larger items (over two bins) will need to be moved in after 5pm to avoid delays in the move-in schedule.

Moving trucks (U-Haul’s or similar) are not permitted on August 15, 2022. If you choose to bring a moving truck on August 16, 2022, or after, you will not be able to enter our parking garage due to low ceilings. City or ASU parking fees may vary from $2-$4/hr. We will not be able to provide move-in assistance to residents with moving trucks.

In order for Cruise Ship Move-in™ service to run smoothly, you are required to arrive at your scheduled move-in time based on what floor you will be moving into. Your cooperation will allow us to avoid overcrowding and long wait times for elevators… because why would you want to be delayed? Please note that we cannot allow early arrivals on move-in day. Arrive on-time to reduce your wait time, both in the car and in your room. The faster you move in, the faster you’ll be catching rays on our pool deck.

Please reference your apartment number to see which floor you are assigned to, the first digit(s) indicating your floor number… (Ex: Apt#1801 = Floor 18).

August 15, 2022
Floors 19 & 18 | 8am – 9am

Floors 17 & 16 | 9am – 10am

Floors 15 & 14 | 10am – 11am

Floors 13 & 12 | 11am – 12pm

Floor 11 & 10 | 12pm – 1pm

Floors 9 & 8 | 1pm – 2pm

Floors 7 & 6 | 2pm – 3pm

Floors 5, 4 & 3 | 3pm – 4pm

Did not arrive on time | 4pm – 5pm

Drop us a line if you have any questions about this process leading up to move-in day. Just a hint, you’ll want to make sure you complete the Express Check-In in order to experience this.

We can’t wait for you to experience what we have in store for you on move-in day.

• Arrive at your assigned time – you’re getting VIP treatment here, take advantage of it!
• If you are arriving in multiple vehicles, have all your belongings together as only one vehicle is allowed in the VIP Lane.
• The driver will need to stay in his or her seat. When the last item is removed, the car will need to be parked off-site. City and ASU parking fees may vary $2-4/hr. Some parking sites offer full day rates. Please note that if a resident signed up for University House garage parking, he or she will be able to pick up the garage remote and permit during the move-in process and can move their vehicle to the UH garage after 5pm their designated move in day. **Any vehicle parking in the UH parking garage must have the proper valid permit.
• USS will unload each car in less than 4 minutes, and handle placing your tagged belongings in your room; there is no need to get out of the car. We will sweat the small stuff so you don’t have to.
• USS has allotted two bins (22L, 16w X 12.5h) per resident. We are not able to deviate from two bins since other residents will receive the same service.
• If you have a bike, please bring that separately after you park your vehicle.
• Don’t over-load boxes; go ahead and pack multiple boxes, we limit the number of bins to two per resident.
• The movers cannot move items out of your bedroom – if you bring it, it must fit in your room.
• There is no need to tip – University House has covered all your moving expenses. Just (one of the many) an added perk for living with us!
• Most importantly – clearly label each box with your name, floor, room number and cell phone number… We promise this will make life easier for you in the end.

In order to ensure everyone has a smooth move-in experience, please be sure to follow the check-in times in the MOVE-IN EXPERIENCE section above. We require you to show up during these times so you can take advantage of this VIP treatment.

However, if you need to move-in outside of your provided time, please remember that our cruise ship move-in team will not be able to assist anyone with unloading items. All residents moving in during the assigned time slots will be moved in first as part of the EXPRESS CHECK-IN experience. We really don’t want you to have to wait in line… that pool will be calling your name, so please take advantage of this service we are providing for you so that you can have the best move-in experience possible.

What you take with you matters. To show you how glad we are that you’re here, we’ve put together a master packing list for you. You’ll find everything you need. And then some.

You’ll want to spend some time getting familiar with the Community Policies here. We like them, but then again, we wrote them.  We can also print them out for you if you’re really into that kind of thing.